Privacy Policy

Restauranti ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the service.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, set up your restaurant profile, or contact us for support:

• Account information: name, email address, and password.
• Business information: restaurant name, cuisine type, address, social media handles, logo, and menu images.
• Payment information: handled securely by our payment processor; we do not store full card numbers.
• Usage data: pages visited, features used, content generated, and session duration.
• Device data: IP address, browser type, operating system, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Generate AI-powered marketing content personalized to your restaurant.
• Process transactions and send related information.
• Send transactional and promotional emails (you may opt out at any time).
• Monitor and analyze usage patterns to improve user experience.
• Detect, prevent, and address technical issues or abuse.
• Comply with legal obligations.

3. AI Content Generation

To generate personalized marketing content, we transmit relevant business information (such as your restaurant name, cuisine, and menu details) to third-party AI providers including OpenAI, Anthropic, and Google. These providers process data under their own privacy policies. We do not share your personal account credentials or payment information with AI providers.

4. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences (such as language and theme), and analyze how our service is used. You can control cookies through your browser settings, though disabling them may affect certain features. We may also use Google Analytics and Google Tag Manager to understand aggregate usage.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only:

• With service providers who help us operate the platform (hosting, email, payments, AI).
• For legal compliance when required by law or to protect our rights.
• In a business transfer, such as a merger or acquisition, with advance notice.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention).

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Correction: request that we correct inaccurate data.
• Deletion: request erasure of your personal data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests.

To exercise any of these rights, please contact us at privacy@restauranti.app.

8. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and HTTP-only secure cookies. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice in the platform. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@restauranti.app or through our contact form.